Return Policy

Effective Date: [6/12/2023]

At VibeCards.Co (“we,” “us,” or “our”), we take pride in delivering high-quality products to our customers. As our products are made to order and customized specifically for each customer, we have a strict no-return policy. All sales are final, except in the case of a defective product.

1. Defective Products

1.1 Defects and Damages: While we strive to maintain the highest quality standards, we understand that unforeseen defects may occasionally occur. In the unlikely event that you receive a defective product, we will gladly assist you in resolving the issue.

1.2 Return Process: If you receive a defective product, please contact our customer support team within 5 days of receiving your order. We may require you to provide photographic evidence or other relevant information to support your claim.

1.3 Return Authorization: If a return is authorized due to a confirmed defect, we will provide you with instructions on how to return the defective product. Please note that we will not accept any returns without prior authorization from our customer support team.

1.4 Inspection and Resolution: Once we receive the returned defective product, our quality assurance team will inspect it to verify the reported defect. If the defect is confirmed, we will issue a refund or provide a replacement product, depending on your preference and product availability.

2. Non-Defective Products

2.1 Customized and Made-to-Order Products: As our products are made to order and tailored specifically to your preferences, we do not accept returns or offer refunds for non-defective items.

3. Disclaimer of Warranty

3.1 Product Quality: We take pride in the quality and craftsmanship of our products. However, due to the custom nature of our products, we cannot guarantee the absence of minor variations or imperfections that are inherent to the manufacturing process. Such variations do not qualify as defects and are not eligible for return or refund.

4. Contact Us

If you have any questions, concerns, or need further assistance regarding our return policy, please contact our customer support team

Please note that this return policy is subject to change without notice, and it is your responsibility to review this page periodically for updates. By placing an order with us, you acknowledge that you have read, understood, and agreed to this return policy.

Last updated: [Insert Date]